Frequently Asked Questions

What should our family expect during the first session?​​

Every clinician has a different style and approach; however the following can be used as a guide to know what to expect in the first session.

  • In general, the first session is used to gather history about the initial concerns, get to know you and your family and help determine if that clinician would be the best fit for you or your child.  ​

  • For Child focused sessions, clinician’s generally prefer to begin the session with the family (parents and child) and then split the remaining session between the child and parents (if appropriate). 

  • For Parent Training/Support, the clinician typically uses the first session to gather history, explore concerns and develop a treatment plan.​

​​

What are your Office Hours?

Each clinician has a different schedule based on the needs of the clinician and their clients. Please refer to your particular clinician when referring to their office hours.

Dr. Amanda Rauf

  • Office hours include the following:

    • Monday- 9am to 5pm

    • Tuesday- 10am to 9pm

    • Wednesday- 9am to 5pm

    • Thursdays- 9am to 5pm

  • Please note that after school and evening timeslots are highly coveted and can filled up quickly.  

​​Lucy Phaneuf, LMHC

  • Office hours include the following:

    • Monday- 11am to 7pm

    • Tuesday- 11am to 7pm

    • Wednesday- 11am to 7pm

    • Thursdays- 11am to 7pm

    • Fridays- 11am to 5pm

  • Please note that after school and evening timeslots are highly coveted and can filled up quickly.  

​​

Where are you located?

  • FGC is located at 1280 Centre Street, Suite #210 B &C in Newton Center.  The office is on the second floor.  Please note parking directly outside the building can be limited depending on the time of day.  If the allotted slots are full, you can find metered parking on the street or in the parking lot near the building.​

​

Do you take Insurance?

  • Unfortunately, FGC does not participate on any insurance panels.  However, we do provide a detailed receipt, called a superbill, that you can submit for reimbursement to your insurance company if you have out-of-network benefits.